As of 4.30.18, we are retiring the Nike+ FuelBand, Nike+ SportWatch, and additional older technologies. Find out what this means for your NikePlus data and download the NRC and NTC apps to continue to track your progress.

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    My Nike+ FuelBand won't pair with my mobile device

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    If you are having trouble pairing your Nike+ FuelBand SE or first generation Nike+ FuelBand with your mobile device, follow the instructions below.

    1. Make sure:
      • Your mobile device is compatible.
      • You've downloaded any available updates for the app.
      • Your mobile device's Bluetooth is turned on.
      • Your FuelBand's Bluethooth is turned on.
    2. With your FuelBand in proximity to your mobile device, press your FuelBand's button to complete the pairing process.
    3. If the issue persists, force-close the app and re-open to try pairing.
    4. If the issue persists, restart your mobile device and retry pairing.

    If you are still experiencing problems, please contact us.

    Which FuelBand do I have?

    Do I have a FuelBand or a FuelBand SE? Look inside your band to find out.