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    Nike+ Basketball: Device not recognized by Nike+ Connect

    Last Modified
    8/8/2017

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    If Nike+ Connect displays the message "Device not recognized. Download and re-install Nike+ Connect", Nike+ Connect is not recognizing your Nike+ Basketball Sport Sensors.

    Please follow these troubleshooting steps:

    1. Re-install Nike+ Connect.
    2. Plug your Nike+ Sport Sensors back in and retry.

    If the problem continues, please contact us.

    Which FuelBand do I have?

    Do I have a FuelBand or a FuelBand SE? Look inside your band to find out.
    FUELBAND SE
    FuelBand